‘Digital Eavesdropping’: Unilever Looks to Exploit Vaseline’s Viral TikTok Trend.
As a product discovered over 150 years ago within a Pennsylvania drilling site, the modest tin of Vaseline might not appear as an clear candidate for social media algorithms.
Nonetheless, its ascent as a viral TikTok topic has placed it at the forefront of an marketing transformation, where major corporations are allocating substantial funds to content creators and putting fewer resources into promoting products in traditional media.
A Journey from Drilling to Digital
First created commercially in the 1870s by scientist Robert Cheeseborough, who observed drillers rubbing their skin with a derivative of drilling. Currently, a wave of content from users have recorded its extensive utilization in “everyday tips”.
It has been touted as a remedy for cleaning shoes or prolonging the scent of perfume, along with a cure for creaky hinges. Users have even applied it to prevent the annoyance of crisp flavouring sticking to fingers.
Leveraging the Buzz
Noticing its viral resurgence, strategists within the corporation amplified the hacks by tasking their in-house experts with verification and letting the content creators in on the results.
Suggestions that it lessened the burn from hot food on the lips were given the thumbs up. Similarly supported were ideas it could lengthen scent duration and restore leather handbags. Proposals that it might bleach teeth or lengthen eyelashes were debunked.
The ‘Digital Ear’ Approach
Print ads and broadcast spots would once have been the cornerstone of its marketing push. However, this online trend has led decision-makers to ramp up funding for content creators.
This tracking of digital spaces to shape commercial tactics has been termed “social listening”. The company's chief executive, newly named, has stated the intention is to spend a full fifty percent of its huge ad budget on digital creator content.
Evolving With Audience Behavior
The company's social media lead, who is leading the online push, said the company was simply adapting to new ways of engaging audiences. She said interacting online “without spoiling the atmosphere” was essential.
“How can companies join discussions credibly? This has perpetually been our aim as brands, since the era of community gossip and discussing household products.
“The trend is shifting from a mass communication approach, where we would just broadcast out … Now it’s many conversations, diverse communities. The shift of the algorithms means that these groups seem specialized, however, they are large.
“If you can make sure your brand is shared by other people, talked about by other people, that is how you can build trust and relevance. Creators are critical to that. We are expanding this endorsement system.”
A Revolutionary Change in Media
The strategy reflects seismic changes taking place in media consumption, with Gen Z and millennial audiences devoting greater hours to social media platforms than legacy broadcast and print media.
The shift is reflected in declines in broadcast and newspaper ads. In the UK, ad revenues for major broadcasters have fallen by more than £600m in real terms since 2019.
The Creator Economy Boom
Additionally, it points to a blurring of media roles as brands effectively act as media producers, collaborating with numerous influencers to boost their products.
A commercial director at a major talent agency said: “Obviously there’s a flow of audiences from conventional channels and their time is increasingly on digital video and image apps than they are watching live TV or reading print.
“Numerous corporations inform us consumers have more faith in suggestions from the creators they engage with more than they trust ads. This is a persistent pattern.”
He noted companies can reduce costs by targeting content creators over large-scale legacy ad buys, which also permits simpler message refinement to gauge performance.
The approach is growing. Promotional expenditure on influencer marketing is rising at quadruple the rate than the broader media sector. Stateside, it has more than doubled since 2021 and is expected to hit substantial figures in 2025.
The Enduring Power of Broadcast
Even with this transformation, executives said they believed television commercials still played a key part to play, as networks still held the capability to shape the national conversation.
Sykes said: “Among the most effective advertising investments is still the Super Bowl. The issue isn't broadcasters claiming: ‘We are no longer pertinent.’ It concerns who commands eyeballs … I believe there is absolutely a role for them.”